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There Are Some Things That Should Never Change

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Judy will greet you when you visit our office or call over the phone.

The steel industry has changed like most industries have in the past decade. With the sharp fall and slow rise of the economy and growth in technology, things have simply had to change in both steel production and how we run our internal affairs in the office. Westfield Steel has made changes in the last decade to better align ourselves with customers and their needs, but something we haven’t changed throughout our 30+ years in business is having a receptionist to greet you at the door or on the phone.

Most companies are going away from a front desk person or a front desk in general. Having a receptionist may seem old school to many companies. At Westfield Steel you will always see our receptionist when you visit us. We like giving a positive first impression when you visit and we think that it starts with having a personal interaction. You can meet Judy when you visit our office. She also may be the person you first talk to on the phone when calling our office. She has been in this role for eight years helping clients and our internal team at Westfield Steel.

In a world where things are constantly changing, some things are better off staying the same.

Say hello on your next visit to the office or on your next phone call.

 

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About Abby Olson

Abby is the Human Resources Director at Westfield Steel. She is involved in strategic planning related to the Westfield Steel workforce and ensures all employees are thriving in their roles at the company. As customer service is critical to her position, she considers her customers to be our employees. Abby has been on the Westfield Steel team since 2010, and before joining the team Abby worked in HR capacities at Angie’s List and BSA Life Structures. She has an undergraduate degree in management with a focus in human resources from Ball State University and an MBA with a focus in entrepreneurship from the Kelley School of Business at Indiana University. Abby has her PHR (Professional in Human Resources) certification.

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